In no case will the amount of the cost of the reservation, which corresponds to administrative expenses, be refunded. The remaining part will be returned, provided the student reports the cancellation a minimum of 3 weeks before the start of the course (calendar days). If the cancellation is not made within the estimated time, the student will lose the right to a refund. To request cancellation it is necessary to send an email to info@escuela-elcano.comwriting the registration data of the student
There are no reductions in the course or accommodation prices to start or finish in the middle of the week or for local or national holidays when there is no class. The student should review the calendar with the holiday information you will find on the school’s websiteinfo@escuela-elcano.com.
Once enrolled in our school and accepted the terms and conditions of it, if there is the case that at the time of beginning the course the student does not adapt to the minimum level required within the group, an alternative course or private classes will be offered. The number of private lessons may be lower than those of the reserved group course. If the student does not want to accept the options offered by the school, the amount will be refunded but the part corresponding to the reservation (100€).
In the event that the student has contracted accommodation, the cancellation will be made and the total amount will be refunded but the reservation part of the accommodation (100€).
No refunds are made once the course has started.
In general, it is not possible to shut down classes during the program without the school accepting it. The request has to be made through info@escuela-elcano.com
Students with visa see section Do I need a visa and what are the conditions?